Terms & Conditions | Chocolate Craft

General Policy

Please check your order carefully. Completing checkout is a commitment to pay for your order. Please contact us immediately if you have made a mistake. Chocolate Craft Ltd T/A Chocolate Craft

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

We use DOJO to collect and process transaction information.

Refund Policy

We reserve the right to refuse any order should it be necessary for any reason and in the event of needing to issue a refund we will endeavour to do so within 10 working days. You have the right to cancel an order up until food preparation is started. Depending upon business times this could be as little as a few minutes. Orders can only be cancelled by telephone. Orders cancelled before food preparation is started will be reimbursed using the same method used for payment. Any order cancelled after food preparation has begun will be charged to the customer, and no refund will be given.

Age Policy

If alcoholic or age-restricted products are purchased, the purchaser and any intended consumer must be over 18 and able to provide valid ID, on request.

Contact Us

If you have a problem with your order please call us on 01962 732731 Email :- info@chocolatecraft.co.uk

EXCELLENT

Based on 77 reviews

Margaret Wilson

2024-03-28

Have just phoned heather for some advice and she was so helpful and the whole experience of making chocolates was fantastic xxx Thank you to all staff xx

Helen Stranks

2024-03-08

Great evening for our group - fun and informative

Danielle Vivar

2023-11-26

My fiancé and I recently completed the Masterclass at Chocolate Craft in Alresford. We had a fantastic experience. We originally undertook a class in July using an 'experience day' voucher, and enjoyed it so much that we decided to come back for more this November. Pippa showed us how Chocolate Craft makes chocolate from tempering, to creating ganaches, and boxing the chocolates. Having now undertaken 5 hours worth of training with Chocolate Craft, we feel confident in being able to make professional-looking chocolates at home, which has exceeded our expectations. My fiancé has a visual impairment, and we are both grateful that Sally kindly assisted him in making his chocolates so that he could participate in the workshop to the full. Thank you to the Chocolate Craft team for an informative and engaging Masterclass experience.

Melissa Morrison

2023-10-08

Bought a chocolate making workshop experience for my mum's birthday (through virgin experience) and had such a nice time! Sally and Jen were super friendly, kind and made the experience really fun. We all really enjoyed the day and would recommended it to anyone who loves chocolate, or being a bit creative! We got to fill and decorate a tray of chocolates (24!) and there was lots of choice of flavours, chocolate types and additional bits. It was a good laugh as well - I've been to other workshops where they can be quite "strict" - but these ladies were very happy for you to go crazy 🤣

John Menzies

2023-04-25

What a fun morning we had with Judi making our very own personalised chocholates

Noobulous

2023-03-26

My husband and I went to a chocolate making workshop as a date and it was brilliant. You make so much chocolate and the people running it were lovely. Amazing chocolate, brilliant experience and lovely morning spent. Would definitely recommend to others.

Jen Moody

2023-01-30

My husband and I took part in a chocolate making experience and had a fantastic time. The staff were fabulous - they knew what they were talking about, and were friendly and approachable. We enjoyed every minute, especially eating the chocolate! We would definitely recommend the experience.

Alex

2023-01-24

The chocolate crafting experience was great fun and value for money. We had a great time learning how to make and decorate our own chocolates and then doing so with a wide range of options for flavours. Our master chocolatier, Alex was very friendly and even more patient. Great experience from a local company.

Helen White

2022-10-27

Very enjoyable, incredibly good value for money day out. Loads of fun, very interesting and all the chocolate you can eat....and more. Highly recommended.

Liz Ferry

2022-07-08

Had a fabulous time at Chocolate Craft. We went for my Mum's 90th Birthday and she had all her family around her to help her celebrate. The workshop is great for any age and the instructors were brilliant and made us feel so welcome. Making Chocolate was so much fun and there was plenty of tasting going on. Highly recommended it. 😊

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